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[11683]IT & Digital Transformation Manager (m/w/d)

 

Job Description

The Company

  • Sector: Civic & Social Organisation
  • Location: Belgium, Brussels 

Since 1924, the “Foundation against Cancer” (“FAC”) has been one of the major actors in the field of cancer control in Belgium at national level. The Foundation is a national and independent organization and, as a center of expertise, able to approach the situation with a broad and impartial view and to identify priorities and effective actions. Not only is the Foundation present in all regions of the country, it is also part of an extensive international network. 

The missions of the Foundation against Cancer are: 
  • First of all, financially supporting the best research teams. In order to overcome cancer, scientific research is needed which gradually turns hope into reality. By finding treatments that increase the survival rate and quality of life of patients. 
  • Secondly, to act itself when necessary, in particular by funding psychosocial projects that help improve the quality of life of people affected by cancer and that of their loved ones.
  • Thirdly, mobilizing all actors, because working together allows for greater efficiency and to make progress even faster.
  • And lastly, informing by increasing general knowledge about cancer, the mechanisms behind the disease and its treatments; translating the research results into information that is accessible and understandable to the general public.
It is only thanks to the benevolent support of its donors that “FAC” is able to be an important player in the fight against cancer in Belgium. The financial resources come almost exclusively from donations from private individuals and corporations and bequests (gifts via will). Hence fundraising and its follow-up is an important activity for “FAC”. Other income is coming from events such as “Relay for Life” and government subsidies (e.g. in the context of Tobacco Stop).

In anticipation of the retirement of the incumbent and in support of its steep ambitions to be more prominent, visible and increase its impact as well as to improve the donor (customer) journeys and internal operations, “FAC” has decided to search for an IT and Digital Transformation Manager.

The Role

As the IT and Digital transformation Manager, reporting to the CEO and as true Business Partner, you will be responsible for the strategic leadership and operational management of the IT department, for developing and implementing the digital ICT strategies and ensuring that “FAC” is and remains innovative, performant and future-proof in the field of IT and digitization. And, in doing so, making an important contribution to the realization of “FAC’s” business strategies and objectives.

During the first year, your focus will be on:
  • “operational excellence” and “getting the house in order”;
  • building and organizing the team including recruitment of the budgeted new hires;
  • identification and realization of quick wins;
  • developing the longer term roadmap including the enterprise architecture;
  • regaining the trust of the Business and improving the Business/IT alignment;
  • establishing a clear cooperation and management framework with the external IT service providers, so that their priorities are well defined and they can deliver the expected results.
As from the second year your focus will be on:
  • instilling the cultural change towards a more digital and data driven organization;
  • on the innovative use of new technologies to:
    • improve the effectiveness and agility of “FAC”;
    • improve the donor (customer) journeys;
    • support the branding and positioning;
  • further improving the :
    • Business/IT alignment;
    • harmonization and efficiency of the back office processes;
    • the maturity of the IT organization in terms of people, processes and tools.

Key Responsibilities

More precisely, you will be responsible for:
  • managing and coaching the ICT team in order to make optimal use of and develop and grow its competencies, skills and know-how and to work as a well-functioning team;
  • managing and stimulating innovation and the digital transformation within the organization;
  • developing and implementing the digital & ICT strategies and ensuring a high-performance IT organization in line with the organizational objectives;
  • staying up-to-date and assessing the evolutions and developments in the field of ICT and digitization to guarantee the future-proofing of the organization;
  • coordinating and organizing the various activities of the IT department in order to provide an efficient and effective service that meets the needs and quality requirements of the organization;
  • translating the strategy into a concrete business plan, action plans, KPIs and objectives;
  • developing the annual capital and operational budget and monitoring and reporting on performance;
  • ensuring that the required regulatory processes are implemented (cyber security …);
  • being the driving force behind demand management, service management, customer success and innovation;
  • determining ICT needs within the organization and translating them into concrete projects to offer IT and digitization solutions that increase the efficient functioning of the organization;
  • continuously promoting and stimulating the development, adaptation and improvement of ICT processes and tools to ensure optimal service;
  • monitoring and improving overall ICT performance (hardware/software and working environment);
  • promoting the various ICT tools and supporting employees in implementing or adapting processes;
  • ensuring appropriate ICT support for all users;
  • optimizing the scope and cost effectiveness of service: through the right mix of internal and external resources; the proactive evaluation of and search for partners and the negotiating and monitoring of SLA’s;
  • participating in the strategic, tactical and operational development of “FAC”.

Required Experience and Qualifications

Ideally the candidate should have:
  • a minimum of 3 years experience in a similar or other relevant management role in IT and/or digital transformation;
  • experience in technology enabled process improvement and successful project (portfolio) management of important improvement/digital transformation initiatives. Preferably PMI or Prince 2 certified;
  • experience with application deployment in a hybrid model transitioning to cloud only (MS Azure);
  • the necessary IT training, knowledge and experience in order to be able to adequately translate business requirements into Enterprise – and IT architectures, processes and applications (experience in Agile development, RPA and/or Low coding is a plus);
  • solid change management expertise and solid presentation, workshop facilitation -, and stakeholder management skills (certification is a plus);
  • successful experience in leading and supervising teams (Direct and Indirect management) and in developing and motivating employees;
  • demonstrated experience and track record in implementing COTS. Preferably with CRM and with enhancing the customer experience through digitization and personalization of the interaction and engagement;
  • demonstrated experience in selecting, negotiating with and management of external service providers;
  • familiarity with new digital technologies such as big data & analytics; artificial intelligence; machine learning, simulation; cloud computing; RPA, cross company data integration…;
  • experience in applying Lean Management philosophies and in instilling an operational excellence and continuous improvement culture as a plus;
  • fluent in either Dutch or French with professional proficiency in the other language;
  • a Master’s degree in Information Systems or Engineering, preferably combined with an MBA. Or equivalent by experience.

Candidate Profile

Our client is looking for an outstanding individual who is/has:
  • passionate about new digital technologies and their use as a strategic value driver and to enhance the customer (donor) experience and to make operations smarter, more self-driven and more performant;
  • visionary and ambitious in setting aspirations while being pragmatic and able to deal with the day-to-day realities of the business and to understand the impact of decisions on the organization as a whole;
  • an empathic and effective people-manager and leader; highly motivated and motivational; able to create excitement for “step” changes in performance and in coaching teams to success;
  • a proven ability to communicate and interact and negotiate effectively at all levels with all stakeholders, to give persuasive advice and to build strong business relationships;
  • able to work on his/her own initiative with other departments towards a common result and with a view to continuous improvement;
  • a flexible, entrepreneurial and change management mindset, with proven ability to adapt and manage and “getting things done” in culturally different environments; with SME experience as a plus; 
  • committed/responsible and resistant to stress, with high pro-activity, strong determination, results focus and lots of energy;
  • excellent organisational, planning and project management skills and able to work at times under  pressure and to strict deadlines;
  • pragmatic, with hands-on attitude and with a real “can-do” mindset;
  • with solid business acumen and judgement, able to: (i) understand the impact of decisions on the organization as a whole; (ii) to balance strategic and tactical issues and (iii) to balance the content (hard) and people (soft) aspects of change initiatives;
  • open and enthusiastic for innovation and able to inspire his team to experiment, learn and develop;
  • open for suggestions, respectful of others and honest about mistaken and proactively seeking and providing feedback.

The Role Offers

This is an exciting opportunity and challenge for entrepreneurial candidates looking to apply their IT and Digital Transformation management skills and experiences and passion for the innovative use of digital technologies to create societal impact.  

In short, the role will offer a fair amount of independence and opportunities for personal development and for someone with the right entrepreneurial spirit, initiative and drive, the possibility to play a major role in the realization of the vision and to help shape the future,   growth and impact of “FAC”.
 
  • A full-time contract of indefinite duration with flexible hours and the possibility of teleworking for 2 to 3 days a week.
  • An attractive salary with extra-legal benefits that can be adjusted according to your needs
  • Up to 46 days off per year.

Contact

We are looking forward to receiving your online application with a cover letter and CV to tom.asselberghs@eoexecutives.com or pierre.melis@eoexecutives.com. For further information, please call +32 (0) 477 305 558.

Please feel free to forward this brief to an acquaintance should this not be of interest to you.
 
SIMILAR JOBS
  • Senior Manager Supply Chain Transformation (f/m/d)

    The Company

    • Sector: Management Consulting
    • Location: Belgium,Brussels

     

    In today’s VUCA world, supply chains are at the centre of the storm with disruptions occurring at a speed like never seen before. Supply lines are under pressure, costs are increasing, resources are getting scarce and customer confidence is declining. Companies must become more resilient and embed digital solutions and sustainability in their future ways of working. .

    With 800 consultants, operating from 35 offices and working in over 75 countries, our client is a global management consulting group currently supporting more than 1000 “Progression programs” every year.

    Their “Progression” motto, “Improving your results today, securing your results for tomorrow”, means balancing: (i) the implementation of structural changes & redesigned business models (Transformation), with (ii) tangible performance improvement in the short term (Boost) and  with (iii) the investment in the processes, assets, capabilities, leadership and culture needed to ensure target results are also realized in the medium/long term (Build) and therefore making progression sustainable. It is not only about generating results quickly, but also about moving the client in the direction where it will be able to generate results tomorrow and progress faster and better than the competition.

    Their approach, integrating value chain process optimization, digitalization, human dynamics and sustainability is: pragmatic in exploiting new technological opportunities, respectful, personalized, people-oriented and focused and committed to results rather than concepts. They cultivate long-term work relationships with their clients and their “tandem approach”, working “with” their clients and not “for” them, is central in their way of working.

    The success of their unique approach is reflected by a 90% client retention and an established and first-rate reputation with large, high-profile local and global players in various sectors, such as Chemical, Food & Beverage, Pharma & Biotech, Cosmetics, Aerospace & Defense, Automotive, Utilities/Telco, FMCG, Retail, Hospitals & Healthcare …and others. 

    To support and accelerate their further growth and ambition, their Belgian Office is now looking to recruit one or more Senior Manager(s) Supply Chain Transformation.

    A role with impact 

    As a Senior Manager Supply Chain Transformation, you will be a trusted advisor to our client’s customers and guide them through their large scale and often highly complex assessments and transformations of the end-to-end value chain. Through improvement programs, ranging from introducing specific processes (e.g. S&OP, reviewing the product portfolio, introducing procurement excellence, assessing and redesigning the physical footprint and product flow …) to using the latest developments in supply chain technology, digitalization and data analytics,… you are eager to maximize the supply chain performance of your clients. You commit to realize significant improvements in terms of: supply chain performance and flexibility, customer service delivery, reliability through the entire value chain and/or digital support of decision and planning processes to maximizing asset utilization while minimizing business risks.

    You will serve as the primary program contact for clients and play a key role in supporting them in their business progression programs. A pragmatic and strong performance mindset combined with excellent communications skills will guarantee successful and timely delivery. As a key local lead, you will deliver value to the client by adding tangible and sustainable value to their operations. 

    As an entrepreneurial and result driven candidate you will be expected to pick up a role in business development as well. When working for your clients, you will look beyond the project to capture the unmet needs and to try to position our client for further help and business. Furthermore, you will be developing new leads with your colleagues who are specialized in the same industry and/or expertise as you are.

    You will be primarily staffed on projects in Belgium and at the same time you will, if you desire, have the opportunity to work on international projects to develop an international career as Supply Chain doesn’t stop at country’s borders. In terms of development and innovation, you will be part of both local, regional and group communities, with plenty of opportunity to develop in your areas of choice.  As such, you will be encouraged to develop your network, working methods and certain leads at group level. You will also take part in the training curriculum of the company, which is in essence organised at an international level.

    Our client is looking to recruit an experienced, dynamic and enthusiastic candidate with business acumen and a proven track record in implementing large and strategic programs. A natural born leader who understands change management challenges, has excellent project management skills and the ability to pinpoint problems and act in a timely manner to mitigate any issues. At the same time, the candidate has a profound knowledge of how to design the end-to-end supply chain, including pockets of in depth expertise and preferably gained in Industrial Process-based Operations (chemicals, food & beverages, pharma, ...).

    Key responsibilities 

    • Project Management & Delivery: managing “in tandem with the client” the successful delivery of complex and challenging assignments transforming the supply chain from strategy to implementation, including all commercial -, financial -, project -, and people aspects and client relationship management. 
    • Client Management & Development: developing and/or maintaining strong client relationships and being recognized by them as a “trusted advisor”.  Taking advantage of your network to assist in growing the business through the origination of new opportunities and proposal development and enhancing the reputation of our client through the quality of own work, knowledge and experience.
    • Innovation: taking a leading role in development and innovation through the growing of intellectual capital and the support and development of other consultants and contributing to firm activities and internal knowledge management and sharing.
    • People Management: providing professional development opportunities, coaching, counseling and feedback for less senior team members and contributing to the annual performance evaluation process.

    Required Experience/Qualifications

    Ideally the candidate should have:

    • 7 to 15 years of experience in a consulting role covering multiple domains of the supply chain (e.g. distribution network design, transport, warehousing, forecasting, demand and supply planning, S&OP/IBP, Digital Supply Chain, Digital Twin, Sustainable Supply Chain…;
    • a minimum of 3 years experience with driving and managing large scale, complex and end-to-end transformation programs at multiple levels in an organization, implementing digital solutions;
    • solid change management expertise and solid, presentation - , workshop facilitation - and stakeholder management skills;
    • experience with business development, writing and reviewing proposals, elaborating estimates, financial forecasting and budget control; 
    • experience working on projects in various industries and not afraid of deep-diving in diverse and complex functional areas (e.g. Demand management & statistical forecasting, distribution network redesign, transport optimization, advanced planning & scheduling, multi echelon inventory optimization, trade-off cost/cash/service, procurement excellence …);
    • digital and data analytics savvy and up to date with latest supply chain technologies;
    • a master’s degree in a Business or Engineering related field complemented with an MBA or similar by experience is a plus as well as an international accepted certification in supply chain management such as SCOR-P model, APICS CSCP and/or APICS CPIM;
    • additional training combined with proven expertise in Lean, Continuous Improvement methodologies, 5S, …;
    • fluent in English and either Dutch or French, with professional proficiency in the other language.

    Your Profile

    Our client is seeking to hire an outstanding, competent and versatile individual with:

    • an entrepreneurial mind and real team player spirit, who demonstrates ownership by working independently on key activities;
    • high integrity and a passion for excellence and achieving high value for clients;
    • strong analytical and problem-solving skills;
    • solid business judgment, able to: (i) understand the impact of decisions on the organization as a whole; (ii) balance strategic and tactical issues and (iii), balance the content (hard) and people (soft) aspects of change initiatives;
    • proven ability to communicate and interact effectively at all levels (from the executive suite to the production floor) in small groups as well as with larger audiences, and to give persuasive advice and build strong business relationships;
    • effective interpersonal and coaching skills and proven ability to adapt and “getting things done” in complex organizations and in culturally different client environments;
    • a strong team and people orientation (empathy) and demonstrated leadership capabilities, able to drive collaboration and inclusion and to inspire and coach client teams and colleagues towards the targeted results and success;
    • a high level of intellectual agility and adaptability; an open, flexible, resilient, positive and pragmatic mind with a can-do attitude, able to think laterally and creatively in developing simple and bold solutions to complex problems;
    • a strong determination and sense of responsibility, high pro-activity, action and result-driven personality, with lots of energy and able to work independently;
    • a strong orientation toward achievement and persistence in overcoming obstacles and focusing on what matters, execution;
    • superior organizational and planning skills and able to work on different domains simultaneously and at times under high pressure and in fast changing circumstances;
    • an orientation to details without losing the bigger picture and keeping the final goal in mind;
    • good commercial acumen and strong interest and willingness to further develop this capability;
    • a strong commitment to further develop knowledge and skills in line with objectives and;
    • an openness for suggestions, respectful of others and honest about mistakes and proactively seeking and providing feedback;
    • a true scale up mentality to help grow the business.

    The Role Offers

    The possibility to work on challenging programs for top clients and an exciting opportunity for ambitious and entrepreneurial candidates, looking to accelerate their career and join a growing international leader in its field, with a clear strategy.

    Our client’s culture is inclusive, diverse, respectful and co-creative, direct, feedback driven, high performing and no-nonsense, where own initiative and taking on responsibilities is highly valued. Its working environment is entrepreneurial and dynamic with a flat hierarchy, transparent processes and short decision lines. It has a strong team spirit and flexible working models.

    The role will offer ample opportunities for personal development and growth and for someone with the right entrepreneurial spirit, initiative and drive, the possibility to be in charge of his/her own career and to help shape the future and growth of the practice and participate in its success.

    And a competitive salary package including a company car, insurances and a rewarding bonus system.

    Contact

    If of interest, please apply online and provide us with your CV together with the reasons for your interest and relevant experience summary for this role. For further information, please call Pierre Melis: +32. 2.790.6880.

     

    Please feel free to forward this brief to an acquaintance should this not be of interest to you.

  • Senior Transformation Manager (f/m/d)

    The Company

    • Sector: Management Consulting
    • Location: Belgium, Brussels


    In today’s VUCA world the major question is how fast you can progress and what are the ways you can progress better and faster than your competitors. Accelerating Progression therefore becomes a key imperative for every business, and every unit within a business.

    With 600 consultants, operating from 35 offices and working in over 75 countries, our client is a global management consulting group currently supporting more than 1000 “Progression programs” every year. Their “Progression” motto, “Improving your results today, securing your results for tomorrow”, means balancing: (i) the implementation of structural changes & redesigned business models (Transformation), with (ii) tangible performance improvement in the short term (Boost)  and with (iii) the investment in the processes, assets, capabilities, leadership and culture needed to ensure target results are also realized in the medium/long term (Build) and therefore making progression sustainable. It is not only about generating results quickly, but also about moving the client in the direction where it will be able to generate results tomorrow and progress faster and better than the competition.

    Their approach, integrating process, digital, human dynamics and sustainability is: pragmatic in exploiting new technological opportunities, respectful, personalized, people-oriented and focused and committed to results rather than concepts. They cultivate long-term work relationships with their clients and their “tandem approach”, working “with” their clients and not “for” them, is central in their way of working.

    The success of their unique approach is reflected by their 90% client retention and their established and first-rate reputation with large, high-profile local and global players in various sectors, such as Food & Beverage, Pharma & Biotech, Chemicals, Cosmetics, Aerospace & Defense, Automotive, Utilities/Telco’s, Financial Services, FMCG, Retail, Hospitals & Healthcare …and others. 

    To support and accelerate their further growth and ambition and to leverage local market and cultural awareness and expertise, their Belgian Office is now looking to recruit one or more Senior Transformation Manager(s). Preferably with experience in Infrastructure-based Services and/or Industrial Process-based Operations.

    The Role

    As a Senior Transformation Manager you will be a trusted advisor to our client’s customers to guide them through their large scale and often highly complex end-to-end transformations. You aim to realize significant improvements in terms of: growth in sales and contribution, asset utilization, quality of service, customer satisfaction and/or reduction of business risks.

    You will serve as the primary program contact for clients and play a key role in supporting them in their business progression programs. A pragmatic and strong performance mindset combined with excellent communications skills will guarantee successful and timely delivery. As a key local lead, you will deliver value to the client by adding tangible and sustainable value to their operations. 

    As an entrepreneurial and result driven candidate you will be expected to pick up a role in business development as well. When working for your clients, you will look beyond the project to capture the unmet needs. Furthermore, you will be developing new leads with your colleagues that are specialized in the same industry and or expertise as you are.

    You will be primarily staffed on projects in Belgium and at the same time you will, if you desire, have the opportunity to work on international projects to develop an international career. In terms of development and innovation you will be part of both local and group communities, with plenty of opportunity to develop in your areas of choice.  As such, you will be encouraged to develop your network, working methods and certain leads at group level. You will also take part in the training curriculum of the company, which is in essence organised at an international level.

    Our client is looking to recruit an experienced, dynamic and enthusiastic candidate with strong business acumen and a proven track record in implementing large and strategic programs. A natural born leader who understands the change management challenges, has excellent project management skills and the ability to pinpoint problems and act in a timely manner to mitigate any issues. Preferably a candidate with experience in the sectors of Infrastructure-based Services” (electricity, gas, water, railways, airports and airlines, ports, hospitals, ...) or Industrial Process-based Operations (chemicals, food & beverages, pharma, ...).
     

    Key Responsibilities

    • Project Management & Delivery: managing “in tandem with the client” the successful delivery of complex and challenging assignments, including all commercial -, financial -, project -, people aspects and client relationship management.
    • Client Management & Development: developing and/or maintaining strong client relationships and being recognized by them as a “trusted advisor”; assisting in growing the business through the origination of new opportunities and proposal development and enhancing the reputation of our client through the quality of own work, knowledge and experience.
    • Innovation: taking a leading role in innovation and development through the growing of intellectual capital and the support and development of other consultants and contributing to firm activities and internal knowledge management and sharing.
    • People Management: providing professional development opportunities, coaching, counseling and feedback for less senior team members and contributing to the annual performance evaluation process.

    Required Experience/Qualifications

    Ideally the candidate should have:

    • a minimum of 10 years of business/operations experience in relevant positions in either a management consultancy or in a combination of consulting and project-based client work;
    • the majority of these years in either Infrastructure-based Services or Industrial Operations;
    • a minimum of 3 years with driving large scale and complex transformations and/or performance - and quality improvement projects/programs at multiple levels in an organization. And with Lean / Six Sigma and Digital Transformation as a plus;
    • experience in business process management, process modeling & analysis, operating model and organizational design and in deploying metrics and critical performance measures (e.g.: SLA’s, KPI’s);
    • working knowledge of project and program management practices and methodologies (certification highly preferred);
    • solid change management expertise and experience (certification highly preferred);
    • strong (workshop) facilitation, (steering) presentation and stakeholder management skills;
    • demonstrated leadership qualities with a proven track record in managing and coaching people towards the targeted results;
    • experience with writing and reviewing proposals, elaborating estimates, financial forecasting and budget control experience;
    • experience with working on projects in various industries and not afraid of deep-diving in diverse and complex functional areas (e.g. supply chain, manufacturing, …);
    • curious and multi-interested in the operational realties and future trends of a variety of industries (e.g., life sciences, manufacturing, public transport, ,…);
    • a master’s degree in a Business or Engineering related field preferably along with an MBA;
    • Fluent in Dutch, English and French.

    Your Profile

    Our client is seeking to hire an outstanding, competent and versatile individual with:

    • high integrity and a passion for excellence and achieving high value for clients;
    • solid business judgment, able to: (i) understand the impact of decisions on the organization as a whole; (ii) to balance strategic and tactical issues and (iii), to balance the content (hard) and people (soft) aspects of change initiatives;
    • a proven ability to communicate and interact effectively at all levels (from the executive suite to the production floor) in small groups as well as with larger audiences, and to give persuasive advice and build strong business relationships;
    • effective interpersonal and coaching skills and proven ability to adapt and “getting things done” in complex organizations and in culturally different client environments;
    • a strong team and people orientation (empathy) and a demonstrated leadership capability, able to drive collaboration and inclusion and to inspire and coach cross-functional/divisional teams to success;
    • a high level of intellectual agility and adaptability; an open, flexible, resilient, entrepreneurial, positive and pragmatic mind with a can-do attitude, able to think laterally and creatively in developing simple and bold solutions to complex problems;
    • a strong determination and sense of responsibility, high pro-activity, action and result-driven personality, with lots of energy and able to work independently;
    • a strong orientation toward achievement and persistence in overcoming obstacles and focusing on what matters, execution;
    • superior organizational and planning skills and able to work on different domains simultaneously and at times under high pressure and in fast changing circumstances;
    • an orientation to details without losing the bigger picture and keeping the final goal in mind;
    • good commercial acumen or strong interest and willingness to build this capability;
    • a strong commitment to further develop knowledge and skills in line with objectives and;
    • an openness for suggestions, respectful of others and honest about mistakes and proactively seeking and providing feedback.

    The Role Offers

    This is an exciting opportunity for ambitious and entrepreneurial candidates, looking to accelerate their career and join a growing international leader in its field, with a clear strategy.

    Our client’s culture is open and co-creative, direct, feedback driven, high performing and no-nonsense, where own initiative and taking on responsibilities is highly valued. Its working environment is pleasant with a flat hierarchy, transparent processes and short decision lines. It has a strong team spirit and flexible working models.

    The role will offer ample opportunities for personal development and growth and for someone with the right entrepreneurial spirit, initiative and drive, the possibility to be in charge of his/her own career and to help shape the future and growth of the practice and participate in its success.

    Career growth will be solely based on performance and demonstrated potential.

    Contact

    If of interest, please apply online and provide us with your CV together with the reasons for your interest and relevant experience summary for this role. For further information, please call Anouk Melis: +32. 2.790.6881.

    Please feel free to forward this brief to an acquaintance should this not be of interest to you.

  • Business Progression and Transformation Consultant

    The Company

    • Sector: Management Consulting
    • Location: Brussels or Amsterdam Office, with project work mainly in the BeNeLux and with the possibility to work in other countries if interested.


    The world is moving at a rapid pace and evolving continuously. Every day new opportunities emerge that can help companies to do business differently and better. The speed of progression, meaning the speed at which a business manages to convert the most relevant improvement opportunities into tangible results, becomes the differentiator between top and average, between survivor and casualty.

    Accelerating Progression therefore becomes a key imperative for every business, and every unit within a business.

    With 500 consultants and operating from 35 offices worldwide, our client is currently supporting more than 1000 “¨Progression programs” every year. Their “Progression” moto, “Improving your results today, securing your results for tomorrow”, means balancing tangible performance improvement in the short term (Boost) with the investment in the processes, assets, capabilities, leadership and culture needed to ensure target results are also realized in the medium/long term (Build) and therefore making progression sustainable. It is not only about generating results quickly, it is also about moving the client in the direction where it will be able to generate results tomorrow.

    Their approach is pragmatic, respectful, personalized, people-oriented and committed to results. The success of their unique approach is reflected by their 90% client retention and is characterized by:

    • fully blending technical methodologies (like Lean, TPM, service design, …) and digital innovation (IoT, Industry 4.0, AI, Data Analytics, Robotics, …) with human change expertise, developing a virtuous cycle of hard and soft realizations;
    • jointly progressing at micro level (individual teams in the field) and at macrolevel (units, companies, value chains and eco-systems), rather than tolerating friction, misunderstanding or conflict between them;
    • a focus on strategic execution and making things happen;
    • their “tandem approach”: working “with” their clients and not “for” them. This partnership mode, taking the time to listen and understand the real dynamics of the organization (empathy) and always putting the client’s people in the driver’s seat (empowering and leveraging their knowledge and competencies) is central in their way of working.

    They cultivate long-term work relationship with their clients and their progression approach is always customer-tailored: they have and use methods, as an inspirational source, but never apply them as “cookbooks” or “templates”.

    They have an established and first-rate reputation with large, high-profile local and global players in various sectors, such as Food & Beverage, Forest & Packaging, Pharma & Biotech, Cosmetics, Retail, Chemical, Aerospace & Defense, Automotive, Financial Services, FMCG, Utilities, Hospitals & Healthcare …and others.

    To support and accelerate its further growth and ambition and to leverage local market and cultural awareness and expertise, their Benelux Offices are now looking to recruit Business Progression and Transformation Consultants (Senior or Manager level).

    Role

    As Business Progression & Transformation Consultant, you will advise and support (local and/or international) clients to secure the success of their “Boost & Build” initiatives by:

    • supporting client leadership in shaping the overall vision for the organization;
    • providing experience based specialist/expert advice;
    • managing “in tandem with the client” the delivery of exciting and challenging assignments or workstreams including all aspects of project, client and people management with minimal supervision;
    • shaping and delivering qualitative deliverables by understanding the client’s expectations;
    • assisting with ”operationalizing” and gaining commitment for the “Progression” program;
    • challenging the business teams on ongoing initiatives and proactively identifying likely issues that could impact the pursued results;
    • assisting client team members (sub-project leads, line management, etc.) with specific project implementations tracks through project support, knowledge transferring and coaching;
    • implementing performance management systems and a culture to sustain the gains and drive continuous improvement;
    • developing and/or maintaining strong client relationships and being recognized by them as a trusted advisor”;
    • assisting in growing the business through the origination of new opportunities and proposal development;
    • contributing to Practice development through the growing of intellectual capital and the support and development of other consultants;
    • enhancing the reputation or our client through the quality of own work, knowledge and experience.

    Required Experience/Qualifications

    Ideally the candidate should have:

    • a minimum of 3 years of business/operations experience in relevant and progressively more responsible positions in either a management consultancy or in a combination of consulting and project based client work;
    • direct experience with successful transformation and/or performance - and quality improvement projects at multiple levels in an organization, utilizing change and project management methods;
    • proven experience in workshop facilitation and (Steering) presentations;
    • experience in business process management and in deploying metrics and critical performance measures (eg: SLA’s, KPI’s);
    • change management expertise is an advantage; recognizing its importance and willingness to develop these skills are a must;
    • familiarity with new digital technologies such as: data & analytics, cross company data integration, IoT, AI, simulation, cloud computing, advanced robotics is a plus;
    • a Master degree in a Business or Engineering related field preferably along with an MBA.

    Candidate Profile

    Our client is looking for an outstanding, experienced individual with:

    • a passion for excellence and achieving high value for clients;
    • strong analytical skills and financial acumen;
    • an open, flexible, entrepreneurial and visionary mind, able to think laterally and creatively in developing simple and bold solutions to complex problems;
    • solid business judgment, able to: (i) understand the impact of decisions on the organization as a whole; (ii) to balance strategic and tactical issues and (iii), to balance the content (hard) and people (soft) aspects of change initiatives;
    • high integrity, a strong determination, high pro-activity, action-driven, lots of energy and able to work independently;
    • a proven ability to communicate and interact effectively at all levels (from the executive suite to the production floor) in small groups as well as with larger audiences, to give persuasive advice and build strong business relationships;
    • effective interpersonal and coaching skills and proven ability to adapt and “getting things done” in matrix organizations and in culturally different client environments;
    • a strong team and people orientation (empathy) and a demonstrated leadership capability, able to inspire and coach cross-functional/divisional teams to success;
    • excellent organizational and planning skills and able to work at times under high pressure and strict deadlines;
    • a highly commercial approach and ability to become a successful originator;
    • a strong commitment to further develop his knowledge and skills in line with objectives and;
    • open for suggestions, honest about mistakes and proactively seeking feedback.

    Languages

    Good active knowledge of Dutch and English with additionally French for the Belgian office.

    The Role Offers

    This is an exciting opportunity for ambitious and entrepreneurial candidates, looking to accelerate their career and join a growing international leader in its field, with a clear strategy. You will:

    • work with blue chip companies on challenging projects in a wide range of areas and environments;
    • enjoy a fair amount of independence and be able to make real impact;
    • be valued for your qualities;
    • have access to strong methodologies and numerous training opportunities;
    • be able to develop your technical, human and strategy skills.

    Our client’s culture is open and co-creative, direct, feedback driven, high performing and no-nonsense. Its working environment is pleasant with a flat hierarchy, transparent processes and short decision lines. It has a strong team spirit and flexible working models.

    The role will offer ample opportunities for personal development and growth and for someone with the right entrepreneurial spirit, initiative and drive, the possibility to be in charge
    of his/her own career and to help shape the future and growth of the practice and participate in its success.

    Career growth, which could go steeply, will be solely based on performance and demonstrated potential.

    Remuneration: Attractive and comprehensive package including car and extra-legal benefits and with fixed and variable components.

    Contact

    We are looking forward to receiving your online application preferably with a cover letter to our consultant Anouk Melis, stating: the reasons for your interest and relevant experience summary for this role, your salary expectations or your current salary and your earliest possible starting date. We will contact you as soon as possible.