Senior Transformation Manager (f/m/d) - Human Dynamics & Lean

Job Description

The Company

• Sector: Management Consulting
• Location: Belgium, Brussels

In today’s VUCA world the major question is how fast you can progress and what are the ways you can progress better and faster than your competitors. Accelerating Progression therefore becomes a key imperative for every business, and every unit within a business.

With 600 consultants, operating from 35 offices and working in over 75 countries, our client is a global management consulting group currently supporting more than 1000 “Progression programs” every year. Their “Progression” motto, “Improving your results today, securing your results for tomorrow”, means balancing: (i) the implementation of structural changes & redesigned business models (Transformation), with (ii) tangible performance improvement in the short term (Boost)  and with (iii) the investment in the processes, assets, capabilities, leadership and culture needed to ensure target results are also realized in the medium/long term (Build) and therefore making progression sustainable. It is not only about generating results quickly, but also about moving the client in the direction where it will be able to generate results tomorrow and progress faster and better than the competition.

Their approach, integrating process, digital, human dynamics and sustainability is: pragmatic in exploiting new technological opportunities, respectful, personalized, people-oriented and focused and committed to results rather than concepts. They cultivate long-term work relationships with their clients and their “tandem approach”, working “with” their clients and not “for” them, is central in their way of working.

The success of their unique approach is reflected by their 90% client retention and their established and first-rate reputation with large, high-profile local and global players in various sectors, such as Food & Beverage, Pharma & Biotech, Chemicals, Cosmetics, Aerospace & Defense, Automotive, Utilities/Telco’s, Financial Services, FMCG, Retail, Hospitals & Healthcare …and others. 

To support and accelerate their further growth and ambition and to leverage local market and cultural awareness and expertise, their Belgian Office is now looking to recruit one or more Senior Transformation Manager(s) with a focus on Human Dynamics and Lean leadership.

The Role

As a Senior Transformation Manager with a focus on Human Dynamics and Lean leadership, you will be a trusted advisor to our client’s customers and guide them through their end-to-end transformations. You aim to realize significant improvements in terms of: growth in sales and contribution, asset utilization, quality of service, customer satisfaction and/or reduction of business risks.

To realize the targeted and sustained business benefits, you will leverage your Human Dynamics and Lean leadership expertise to guide the different impacted populations towards the adoption of the required way of working and to anchor the required mind-set and behavior.

You will serve as the primary program contact for clients and play a key role in supporting them in their business progression programs. A pragmatic and strong performance mindset combined with excellent communications skills will guarantee successful and timely delivery. As a key local lead, you will deliver value to the client by adding tangible and sustainable value to their operations. 

As an entrepreneurial and result driven candidate you will be expected to pick up a role in business development as well. When working for your clients, you will look beyond the project to capture the unmet needs. Furthermore, you will be developing new leads with your colleagues that are specialized in the same industry and or expertise as you are.

You will be primarily staffed on projects in Belgium and at the same time you will, if you desire, have the opportunity to work on international projects to develop an international career. In terms of development and innovation you will be part of both local and group communities, with plenty of opportunity to develop in your areas of choice. As such, you will be encouraged to develop your network, working methods and certain leads at group level. You will also take part in the training curriculum of the company, which is in essence organised at an international level.

Our client is looking to recruit an experienced, dynamic and enthusiastic candidate with strong business acumen and a proven track record in Human Dynamics and Lean leadership; who is able to guide our client’s clients through their change management challenges; who has excellent project management skills and the ability to pinpoint problems and act in a timely manner to mitigate any issues.

Key Responsibilities

• Project Management & Delivery: managing “in tandem with the client” the successful delivery of complex and challenging assignments, including all commercial -, financial -, project -, people aspects and client relationship management.
• Client Management & Development: developing and/or maintaining strong client relationships and being recognized by them as a “trusted advisor”; assisting in growing the business through the origination of new opportunities and proposal development and enhancing the reputation of our client through the quality of own work, knowledge and experience.
• Innovation: taking a leading role in innovation and development through the growing of intellectual capital and the support and development of other consultants and contributing to firm activities and internal knowledge management and sharing.
• People Management: providing professional development opportunities, coaching, counseling and feedback for less senior team members and contributing to the annual performance evaluation process.

Required Experience/Qualifications

Ideally the candidate should have:

• a minimum of 10 years of business/operations experience in relevant positions in either a management consultancy or in a combination of consulting and project-based client work;
• a minimum of 3 years with driving large scale and complex transformations and/or performance- and quality improvement projects/programs at multiple levels in an organization;
• experience in business process management, process modeling & analysis, operating model and organizational design and in deploying metrics and critical performance measures (e.g.: SLA’s, KPI’s);
• working knowledge of project and program management practices and methodologies (certification highly preferred);
• solid change management expertise and experience is a must (certification highly preferred);
• strong (workshop) facilitation, (steering) presentation and stakeholder management skills;
• demonstrated leadership qualities with a proven track record in managing and coaching people towards the targeted results;
• experience with writing and reviewing proposals, elaborating estimates, financial forecasting and budget control;
• experience with working on projects in various industries and not afraid of deep-diving in diverse and complex functional areas;
• curious and multi-interested in the operational realties and future trends of a variety of industries (e.g., life sciences, manufacturing, public transport, ,…);
• a Master degree in Psychology or related field preferably along with an MBA;
• Fluent in Dutch, English and French.

Your Profile

Our client is seeking to hire an outstanding, competent and versatile individual with:

• high integrity and a passion for excellence and achieving high value for clients;
• solid business judgment, able to: (i) understand the impact of decisions on the organization as a whole; (ii) to balance strategic and tactical issues and (iii), to balance the content (hard) and people (soft) aspects of change initiatives;
• a proven ability to communicate and interact effectively at all levels (from the executive suite to the production floor) in small groups as well as with larger audiences, and to give persuasive advice and build strong business relationships;
• effective interpersonal and coaching skills and proven ability to adapt and “getting things done” in complex organizations and in culturally different client environments;
• a strong team and people orientation (empathy) and a demonstrated leadership capability, able to drive collaboration and inclusion and to inspire and coach cross-functional/divisional teams to success;
• a high level of intellectual agility and adaptability; an open, flexible, resilient, entrepreneurial, positive and pragmatic mind with a can-do attitude, able to think laterally and creatively in developing simple and bold solutions to complex problems;
• a strong determination and sense of responsibility, high pro-activity, action and result-driven personality, with lots of energy and able to work independently;
• a strong orientation toward achievement and persistence in overcoming obstacles and focusing on what matters, execution;
• superior organizational and planning skills and able to work on different domains simultaneously and at times under high pressure and in fast changing circumstances;
• an orientation to details without losing the bigger picture and keeping the final goal in mind;
• good commercial acumen or strong interest and willingness to build this capability;
• a strong commitment to further develop knowledge and skills in line with objectives and;
• an openness for suggestions, respectful of others and honest about mistakes and proactively seeking and providing feedback.

The Role Offers

This is an exciting opportunity for ambitious and entrepreneurial candidates, looking to accelerate their career and join a growing international leader in its field, with a clear strategy.

Our client’s culture is open and co-creative, direct, feedback driven, high performing and no-nonsense, where own initiative and taking on responsibilities is highly valued. Its working environment is pleasant with a flat hierarchy, transparent processes and short decision lines. It has a strong team spirit and flexible working models.

The role will offer ample opportunities for personal development and growth and for someone with the right entrepreneurial spirit, initiative and drive, the possibility to be in charge of your own career and to help shape the future and growth of the practice and participate in its success.

Career growth will be solely based on performance and demonstrated potential.

Contact

If of interest, please apply online and provide us with your CV together with the reasons for your interest and relevant experience summary for this role. For further information, please call Anouk Melis: +32. 2.790.6881.

Please feel free to forward this brief to an acquaintance should this not be of interest to you.