Salesforce Process Manager - Retail Media (f/m/x)

Job Description

The company

Our client is a successful marketing agency located in the beauty und luxury sector and offers comprehensive data analysis and strategy consulting services. As an addition to the team, we are currently looking for a “Salesforce Process Manager – Retail Media (f/m/x)”.

• sector: consumer goods, marketing, retail media
• location: Düsseldorf

Your tasks

• your main function is to support the Retail Media department with diverse tasks to ensure optimal business operations
• analysis of existing processes within the Retail Media department and identification of areas for optimization and automation in salesforce
• customize Salesforce objects, fields, page layouts, and record types to meet business requirements
• configure workflow rules, validation rules, process builder, and flows to automate business processes
• create and manage custom reports and dashboards for various stakeholders
• configure pricing rules, discount schedules, and product bundles within the CPQ module to accurately reflect pricing strategies and product offerings
• design and maintain a centralized product catalogue within Salesforce to manage product offerings across multiple channels and business units
• integrate Salesforce with other systems and applications using APIs or middleware tools
• develop training materials and conduct training sessions for users
• gather feedback from users and stakeholders to identify areas for improvement
• general maintenance, support, documentation and optimization

Your profile

• you successfully completed a degree in business administration, or a related field
• you have gained practical experience in administration or process management through internships or similar opportunities
• strong expertise in salesforce salescloud and possibly mediacloud
• familiarity with methodologies and tools for mapping and optimizing processes is a plus
• strong project management skills to develop project plans, timelines, and budgets
• high level of skill and interest in working with technical systems
• you possess the ability to clearly present complex information in a way that can be easily understood by a non-technical audience
• critical thinking and analytical skills to evaluate complex data and problems and make informed decisions

Contact
We look forward to your online application (including references, preferably with a cover letter) stating your salary expectations or your current salary and your earliest possible starting date. Ms. Nina Kirfel will contact you